ATOMs & BITs: Andrea latino’s podcast

How to build trust through a digital platform

S02E01 – 44 min

In the eleventh episode of Atoms & Bits, Andrea Latino hosts Giacomo Trovato, Country Manager, Southeast Europe of Airbnb, one of the world’s largest online marketplaces offering unique and typical activities and accommodations.

Art Cover of the Atoms and Bits Podcast by Andrea Latino Art Cover of the Atoms and Bits Podcast by Andrea Latino
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“Managers should pay close attention to individuals’ details. They should understand them, be able to understand what they do, and contribute to their professional development. In the end, that is what makes a good manager. But it is also what makes a good person. And I think the two things coincide.”

What we discuss with Giacomo Trovato

The tourism industry is among those most affected by the emergency caused by the Covid-19 pandemic. The issue becomes even thornier in the context of the sharing economy — a host-based service delivery model.

Thus, together with Airbnb’s Country Manager Giacomo Trovato, we discuss new models for the tourism industry and address critical issues to build trust across all industries such as courage, empathy and transparency.

As always, our guest gives three actionable insights to our listeners on preparing for future technological opportunities.

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