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What we discuss with Stefano Rizzi

International tourism has faced enormous challenges in the past two years. And several innovative solutions came to light to maintain the connection between customers and partners and relationships with institutions and prospects for all stakeholders in the Tax Free Shopping ecosystem.

Stefano Rizzi introduces us to Tax Free Shopping—which enables international shoppers to claim back the VAT on their eligible purchases when they shop abroad—and his company’s innovative Remote Selling services. In this episode, we slowly step into this world with a close look at different topics, such as the personalization of approaches, diversification, and technological innovation.

We discuss the challenges international tourism is facing and the innovative solutions Global Blue has implemented.

As always, our guest gives three actionable insights to our audience on preparing for future technological opportunities.