ATOMs & BITs: Andrea latino’s podcast

How to keep and develop a connection with customers

S03E09 – 35 min

In the 31st episode of Atoms & Bits, Andrea Latino hosts Stefano Rizzi, Country Manager for Italy of Global Blue. Stefano introduces us to Tax-Free Shopping and innovative Remote Selling services.

Art Cover of the Atoms and Bits Podcast by Andrea Latino Art Cover of the Atoms and Bits Podcast by Andrea Latino
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What we discuss with Stefano Rizzi

International tourism has faced enormous challenges in the past two years. And several innovative solutions came to light to maintain the connection between customers and partners and relationships with institutions and prospects for all stakeholders in the Tax Free Shopping ecosystem.

Stefano Rizzi introduces us to Tax Free Shopping—which enables international shoppers to claim back the VAT on their eligible purchases when they shop abroad—and his company’s innovative Remote Selling services. In this episode, we slowly step into this world with a close look at different topics, such as the personalization of approaches, diversification, and technological innovation.

We discuss the challenges international tourism is facing and the innovative solutions Global Blue has implemented.

As always, our guest gives three actionable insights to our audience on preparing for future technological opportunities.

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