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“The bad news is that you are in free fall; you have no parachute or footholds. The good news is that there is no ground beneath you. Beyond philosophy, the ability to embrace uncertainty and see it as a value rather than a threat is critical. And that means being agile and moving quickly to course-correct.”

What we discuss with Alistair Toffoli

The travel experience begins even before the experience itself: it starts with trip research, which must be easy, quick, inspiring, tailor-made for customers, and offer engaging content.

Together with Alistair Toffoli, in this episode, we explore new trends in the Tourism Industry related to providing sustainability experiences. An inspirational episode that conveys the importance of a long-term approach based on human relationships and open to change.

As always, our guest gives three actionable insights to our listeners on preparing for future technological opportunities.