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“When I entered the Milan City Hall, I had in mind the scene from Checco Zalone’s movie, but I found myself in a completely different reality. […] I have realized over the years that with great tenacity, willpower, and the right skills placed in the right shoes, things can be done—even in Public Administration.”

What we discuss with Roberta Cocco

The relationship between Public Administration and digital is much closer than one might think. An example is the City of Milan, which has now become a data-driven city. Here, the interaction between citizens and public entities increasingly occurs digitally.

In this episode, Councillor for Digital Transformation and Civic Services of the City of Milan Roberta Cocco explains the principles and pillars on which to structure a citizen-friendly Digital Transformation plan. Learn, Earn & Return: the culture behind her daily work.

As always, our guest gives three actionable insights to our listeners on preparing for future technological opportunities.